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Posted: 09 Oct 2017 11:31 AM PDT Wrastlin With The NewsThe current presidential cabinet includes a WWE co-founder & this passes for modern political discourse:
CNN promised vengeance. Something To Believe InThe pretense of objectivity has been dropped:
The WSJ, typically a right-leaning publication, is differentiating their coverage of the president from most other outlets by attempting to be somewhat neutral. The news is fake. Even historically left-leaning people are disgusted with outlets like CNN.
And, since people need something to believe in, there are new American Gods:
Current Headwinds for Online PublishingI struggle to keep up with the accelerating rate of change. A number of common themes in the current ecosystem are:
Some of this stuff is cyclical. About a decade ago the European Commission went after Microsoft for bundling Internet Explorer. Google complained about the monopolistic practices to ensure Microsoft was fined. And we've went from that to a web where Google syndicates native ads that blend into page content while directly funding robot journalism. And then Google is ranking the robot-generated crap too.
But to keep the ecosystem clean & spam free, Google is also planning to leverage their web browser to further dictate the terms of online publishing. Chrome will block autoplay audio & will automatically reroute .dev domains to https. Cutting edge developers suggest using a web browser other than Google Chrome to prevent proprietary lock in across the web.
While Google distributes their Chrome browser as unwanted bundleware, other web browsers must display uninstall links front & center when trying to gain awareness of their product using Google AdWords. Microsoft Edge is coming to Android, but without a BrowserChoice.eu screen it is unlikely most users will change their web browser as most are unaware of what a web browser even is, let alone the limitations of any of them or the tracking embedded in them.
The Mobile RevolutionIf you are an anti-social work at home webmaster who has dual monitors it is easy to dismiss cell phones as inefficient and chalk most mobile usage up to the following.
The reality is cell phones are more powerful than they seem if you are strictly consuming rather than working.
And that is how the unstoppable quickly becomes the extinct!
Many people the world over are addicted to their cell phones to where viral game makers are self-regulating before regulators step in: "From Tuesday, users below 12 years of age will be limited to one hour of play time each day, while those aged between 12 years and 18 years will be limited to two hours a day, Tencent said." While China is using their various tools to clamp down on Honour of Kings, Tencent is bringing the game to the west, which makes blocking VPN services (with Apple's help - they must play along or have the phones reduced to bricks) & requiring local data storage & technology transfer more important. Anything stored locally can be easily disappeared: "China's already formidable internet censors have demonstrated a new strength-the ability to delete images in one-on-one chats as they are being transmitted, making them disappear before receivers see them." China has banned live streaming, threatened their largest domestic social networks, shut down chat bots, require extensive multimedia review: "an industry association circulated new regulations that at least two "auditors" will, with immediate effect, be required to check all audiovisual content posted online" AND they force users to install spyware on their devices. In spite of all those restrictions, last year "Chinese consumers spent $5.5 trillion through mobile payment platforms, about 50 times more than their American counterparts." In the last quarter Baidu had ¥20.87 billion in revenues, with 72% of their revenues driven by mobile. People can not miss that which they've never seen, thus platform socialism works. Those who doubt it will be tracked & scored accordingly. History, as well, can be scrubbed. And insurance companies watch everything in real-time - careful what you post. The watchful eye of the Chinese pre-crime team is also looking over every move. Last quarter Facebook had revenues of $9.164 billion, with 87% coming from mobile devices.
Simulacrum has ALMOST been perfected:
The web is becoming easier to get addicted to due to personalization algorithms that reinforce our worldviews even as they make us feel more isolated and left out. And the barrier to entry for consumers into one of the few central gatekeeper ecosystems is dropping like a rock due to the falling cost of mobile devices, coupled with with images & video displacing text making literacy optional. As we become more "connected" we feel more isolated:
The primary role of the big data mining companies is leveraging surveillance for social engineering
App Annie expects the global app economy to be worth $6.3 trillion by 2021. The reason those numbers can easily sound fake & mobile can seem overblown is how highly concentrated usage has become: "over 80 percent of consumer time on mobile devices is now spent on the apps, websites and properties" of just five companies: Facebook, Google, Apple, Yelp and Bing.
eMarketer stated Google will have more mobile ad revenue than desktop ad revenue in the US this year. They also predicted Google & Facebook will consume over 2/3 of US online ad spend within 2 years. The central network operators not only maintain an outsized share of revenues, but also maintain an outsized share of profits. When the home team gets a 30% rake of any sale it is hard for anyone else to compete. Even after buying and gutting Motorola Google bought part of HTC for $1.1 billion. The game plan has never changed: commoditize the compliment to ensure user data & most of the profits flow to Google. Put up arbitrary roadblocks for competing services while launching free parallel offerings to drive lock-in.
Central data aggregators can keep collecting more user data & offer more granular ad distribution features. They can tell you that this micro moment RIGHT NOW is make or break:
The reality is that if you don't have a relationship with a person on their desktop computer they probably don't want your mobile app either. If you have the relationship then mobile only increases profits.
Many people attempting to build "the next mobile" will go bust, but wherever the attention flows the ads will follow. Those with a broad & dominant tech platform can copy features from single-category devices and keep integrating them into their core products to increase user lock-in. And they can build accessories for those core devices while prohibiting the flow of data to third party devices to keep users locked into their ecosystem. Smaller Screens, Shallower AttentionPeople often multi-task while using mobile devices.
When multi-tasking it is easier to accidentally click an ad. This happens 10s of billions of times a year:
But multi-tasking means doing almost everything else worse. The "always on" mode not only increases isolation, but also lowers our ability to focus:
Further, the shallow attention stream makes it easy to displace content with ads:
On desktop devices people don't accidentally misclick on ads at anywhere near the rate they fat thumb ads on mobile devices. Desktop ad clicks convert to purchases. Mobile ad clicks convert to ad budget burned: "marketers are still seeing few shoppers purchasing on mobile. The 52% of share in traffic only has 26% share of revenue." For traditional publishers mobile users drastically under-monetize desktop users due to
For the central network operators almost all the above are precisely the exact opposite.
If you look at raw stats without understanding the underlying impact, it is easy to believe the ecosystem is healthy.
However the huge number of "no click" results are demonetizing easy publisher revenues, which have traditionally helped to fund more in-depth investigative reporting. Further, much of the direct navigation which happened in the past is now being passed through brand-related search result pages. You can argue that is an increase in search traffic, or you can argue it is shifting the roll of the address bar from navigation to search. The first page is nothing but ads
On mobile so is the second, and most of the third
If a search query has lots of easy to structure crap around it, a user might need 6 or 7 scrolls to get to an organic result
Then if third parties go "well Google does this, so I should too" they are considered a low quality user experience and get a penalty.
31% ad coverage on mobile website is excessive / spam / low quality user experience for a publisher, while 301% coverage is reasonable for the central network operators. Google not only displaces the result set, but also leverages their search suggestion features & algorithmic influence to alter how people search & what they search for. Ads are getting integrated into mobile keyboards.
And when a user finally reaches the publisher's website (provided they scroll past the ads, the AMP listings, and all the other scrape-n-displace trash) then when they finally land on a publication Google will overlay other recommended articles from other sites.
That feature will eventually end up including ads in it, where publishers will get 0.00% of the revenue generated. Remember how Google suggested publishers should make their websites faster, remove ads, remove clutter, etc. What was the point of all that? To create free real estate for Google to insert a spam unit into your website?
This wouldn't be bad if mobile were a small, fringe slice of traffic, but it is becoming the majority of traffic. And as mobile increases desktop traffic is shrinking. Even politically biased outlets that appear to be nearly perfectly optimized for a filter bubble that promotes identity politics struggle to make the numbers work: "As a result of continued decline in direct advertising, [Salon's] total revenue in the fiscal year 2017 decreased by 34% to $4.6 million. Following the market trend, 84% of our advertising revenue in fiscal year 2017 was generated by programmatic selling. ... [Monthly unique visitors to our website saw] a decrease of 23%. We attribute the decline primarily to the changes in the algorithms used by Facebook."
The above sorts of numbers are the logical outcome to this:
Especially when combined with this:
Bad news for TripAdvisor.
And amongst the good news for Expedia, there's also a bit of bad news for Expedia. The hotels are fighting Airbnb & OTAs. In travel Google is twice as big as the biggest OTA players. They keep eating more SERP real estate and adding more content behind tabs. On mobile they'll even disappear the concept of organic results. Room previews in the search results not only means that second tier players are worth a song, but even the new growth players propped up by aggressive ad buying eventually hit a wall and see their stock crash. As the entire ecosystem gets squeezed by middlemen and the market gets obfuscated with an incomplete selection it is ultimately consumers who lose: "Reservations made through Internet discount sites are almost always slated for our worst rooms." The New York Times pitched Yelp as a pesky player holding a grudge:
In spite of how quick The New York Times was to dismiss Yelp, the monopoly platforms are stiffing competition & creativity while bundling fake reviews & junk features into their core platforms. People can literally switch their name to "Loop dee Loop" As AI advancements make fake reviews look more legit Google's lack of investment in creating a quality ecosystem will increasingly harm both consumers and businesses. Many low margin businesses will go under simply because their Google reviews are full of inaccurate trash or a competitor decided to hijack their business listing or list their business as closed. To this day Google is still egregiously stealing content from Yelp:
Stealing content & wrapping it in fake reviews is NOT putting the user first. Facebook has their own matching parallel shifts. The aggregate quality of mobile ad clicks is quite low. So as mobile becomes a much higher percent of total ad clicks, those who don't have scale and narrative control are reduced to taking whatever they can get. And mainstream media outlets are reduced to writing puff pieces so the brands they cover will pay to promote the stories on the main channels. As programmatic advertising, ad blockers, unpatched Android-powered botnets & malware spread each day gets a little uglier for everyone but the central market operators. It is so bad that some of the central market operators offer surveillance apps which claim to protect user privacy! Other app makers not connected to monopoly profit streams monetize any way they can. The narrative of growth can be sold (we are launching a new food channel, we are investing in our internal video team, we have exclusive real estate listings, and, um, we acquired a food channel) but the competition is a zero sum game with Google & Facebook eating off the publisher's plates. That's why Time is trying to shave $400 million off their expenses & wants to sell their magazine division. Newspaper companies are selling for $1. It is also why Business Insider is no longer chasing growth & the New York Times is setting up a charitable trust. The rise of ad blocking only accelerates the underlying desperation.
As long as news websites make their own customer experience worse than what can be found as a cached copy on the monopoly platforms there is no reason to visit the end publisher website. That is why the proprietary formats promoted by the monopoly platforms are so dangerous. They force lighter monetization & offset the lack of revenue by given preferential placement:
As long as almost nobody is using the new proprietary, ghetto lock-in format the math may work out there, but once many people adopt it then it becomes another recurring sunk cost with no actual benefit:
Even if you get a slight uptick in traffic from AMP, it will lead to lower quality user engagement as users are browsing across websites rather than within websites. Getting a bit more traffic but 59% fewer leads is a fail. No amount of collaborative publisher partnerships, begging for anti-trust exemptions, or whining about Google is going to fix the problem.
Wait a minute. Wasn't it the New York Times which claimed Yelp was holding an arbitrary grudge against Google? The following sounds a lot more desperate:
Well maybe that is just smaller publications & not the gray lady herself
In unrelated news, there's another round of layoffs coming at the New York Times. And the New York Times is also setting up a nonprofit division to expand journalism while their core company focuses on something else. Apparently Yelp does not qualify as a publisher in this instance. Or does it?
Ah, whole of journalism, which, apparently, no longer includes local business coverage. You know the slogan: "news isn't news, unless it isn't local." The struggles are all across the media landscape. The new Boston Globe CEO lasted a half-year. The San Diego Union-Tribune resorted to using GoFundMe. The Chicago Sun-Times sold for $1. Moody's issued a negative outlook for the US newspaper sector. As the industry declines the biggest players view consolidation as the only solution. These struggles existed even before the largest brand advertisers like P&G cut back on low & no value ad venues like YouTube:
Google & Facebook are extending their grip on the industry with Google launching topical feeds & Facebook wanting to control subscription management. Best of luck to journalists on the employment front:
Hopefully editors catch the subtle errors the bots make, because most of them will not be this obvious & stupid.
The cost of parasitic content recycling is coming down quickly:
Voice search makes it even easier to extract the rewards without paying publishers. Throwing pennies at journalists does nothing to change this. If Google is subsidizing robotic journalism they are thus legitimizing robotic journalism. As big publishers employ the tactic, Google ranks it.
It is almost impossible to compete economically with an entity that rewrites your work & has zero marginal cost of production. YouTube has perhaps the worst comments on the web. Some mainstream news sites got rid of comments because they couldn't justify the cost of policing them. That in turn shifts the audience & attention stream to sites like Facebook & Twitter. Some news sites which are still leaving comments enabled rely on a Google filter, a technology Google can use on YouTube as they see fit. Any plugins publishers use to lower their costs can later disappear. It looked like FindTheBest was doing well financially, but when it was acquired many news sites quickly found out the cost of free as they now have thousands of broken articles in their archives: "Last month, Graphiq announced that features for news publishers would no longer be available after Friday." Driving costs toward zero by piling on external dependencies is no way to build a sustainable business. Especially when the central network operators are eating the playing field:
Unprofitable partners which were buying growth with artificially cheap pricing eventually find out investors want profits more than growth & either reprice or go away. The longer you use something & the more locked in you are to it the more aggressively it can afford to reprice. Symbiotic relationships devolve into abusive ones:
That Apple does extra work to undo AMP says a lot. Those who think the central network operators are naive to the power structure being promoted by the faux solutions are either chasing short-term goals or are incredibly masochistic. Arbitraging brand is the core business model of the attention merchant monopoly.
Publishers buying the "speed" narrative are failing themselves. The Guardian has 11 people working on AMP integration. And what is Google doing about speed? Google shut down Google Instant search results, often displays a screen or two full of ads which mobile users have to scroll past to find the organic search results AND is testing auto-playing videos in the search results. Facebook is also promoting fast loading & mobile-friendly pages. To keep bleeding clicks out of the "organic" ecosystem they don't even need to have explicit malicious intent. They can run a thousand different tests every month (new vertical sitelink formats, swipable sitelinks, showing 8 sitelinks on tiny mobile devices, MOAR sitelinks, message extensions, extensions on call-only ads, price discount labels, frame 3rd party content inline, dramatically ramp up featured snippets +QnA listings, more related searches, more features in ad units, larger ad units, ad units that replace websites & charge advertisers for sending clicks from Google to Google, launch a meta-search service where they over-promote select listings, test dropping URLs from listings, put ads in the local pack, change color of source links or other elements, pop ups of search results inside search results, etc.) & keep moving toward whatever layout drives more ad clicks, keeps users on Google longer & forces businesses to buy ads for exposure, claiming they are optimizing the user experience the whole time. They can hard-code any data type or feature, price it at free to de-fund adjacent businesses, consolidate market power, then increase rents after they have a monopoly position in the adjacent market. And they can fund research on how to remove watermarks from images. Why not make hosting free, get people to publish into a proprietary format & try to shift news reading onto the Google app. With enough attention & market coverage they can further extort publishers into accepting perpetually worse deals. And free analytics & business plugins which are widely adopted can have key features get pushed into the paid version. Just look at Google Analytics - its free or $150,000+/yr. The above sorts of moves can be done in isolation, or in a combinatorial approach. Publishers aloof of the ecosystem shifts may use microformats to structure their content. They'll then find it is integrated in Google's new image search layout, where Google copies the content wholesale & How about some visually striking, yet irrelevant listings for competing brands on branded searches to force the brand ad buy. And, of course rounded card corners to eat a few more pixels, along with faint ad labeling on ads coupled with vibrant colored dots on the organic results to confuse end users into thinking the organic results are the ads. While Google turns their search results into an adspam farm, they invite you to test showing fewer ads on your site to improve user experience. Google knows best - let them automate your ad load & ad placement. What is the real risk of AI? Bias.
And how does Google justify their AI investments? Through driving incremental ad clicks: "The DeepMind founders understand that their power within [Alphabet], and their ability to get their way with [Alphabet CEO] Larry Page, depends on how many eyeballs and clicks and ad dollars they can claim to be driving" No bias at all there!
And if publishing was killed in 2015, things have only got worse since then:
SEOs who were overly reliant on the search channel were the first to notice all the above sorts of change, as it is their job to be hyper-aware of ecosystem shifts. But publishers far removed from SEO who never focused on SEO are now writing about the trends SEOs were writing about nearly a decade ago. Josh Marshall recently covered Google's awesome monopoly powers.
His article details how Google owns many points of the supply chain
He also covers the price dumping technique that is used to maintain control
And he shared an example of Google algorithms gone astray crippling his business, even though it was not related to search & unintentional:
If the above comes across as depressing, don't worry. The search results now contain a depression diagnostic testing tool. Categories: |
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