Thursday, January 27, 2011

SEO Book.com

SEO Book.com


Google SEO Correlation Analysis

Posted: 27 Jan 2011 05:50 AM PST

I have never been a huge fan of correlation analysis. The reason being is that how things behave in aggregate may not have anything to do with how they would behave in your market for your keywords on your website.

Harmful High Quality Links?

A fairly new website was ranked amazingly quickly on Google.com for a highly competitive keyword. It wasn't on the first page, but ranked about #20 for a keyword that is probably one of the 100 most profitable keywords online (presuming you could get to a #1 ranking above a billion Dollar corporation). The site did a promotion that was particularly well received by bloggers and a few bigger websites in the UK press and at first rankings improved everywhere. Then one day while looking at its rankings using rank checker I saw the site simply fell off the map. It was nowhere. I then jumped into web analytics and saw search traffic was up. What happened was Google took the site as being from the UK, so its rankings went to page 1 in the UK while the site disappeared from the global results. In aggregate we know that more links are better & links from high trusted domains are always worth getting. And yet in the above situation the site was set back by great links. Of course we can set the geographic market inside Google Webmaster Tools to the United States, but how long will it take Google to respond? How many other local signals will be fixed to pull the site out of the UK?

Over time those links will be a net positive for the site, but it still needs to develop more US signals. And beyond those sort of weird things (like links actually hurting your site) the algorithms can look for other signals to push into geotargeting. Things like Twitter mentions, where things are searched for, how language is used on your website, and perhaps even your site's audience composition may influence localization. What is worse about some of these other signals is that they may mirror media coverage. If you get coverage in The Guardian a lot of people from the UK will see it, and so you might get a lot of Tweets mentioning your website that are from the UK as well. In such a way, many of the signals can be self-reinforcing even when incorrect.

Measuring The Wrong Thing

Another area where correlation analysis falls short is when one page ranks based on the criteria earned by another. Such signal bleeding means that if you are looking at things in aggregate you are often analyzing data which is irrelevant.

Sampling Bias

Correlation analysis also has an issue of sampling bias. People tend to stick with defaults until they learn enough to change. Unfortunately most CMS tools are set up in sub-optimal ways. If you look at the top ranked results some of the sub-optimal set ups will be over-represented in the "what works" category simply because most websites are somewhat broken. The web is a fuzz test.

Of course the opposite of the above is also true: some of the best strategies remain hidden in plain sight simply due to sheer numbers of people doing x poorly.

Analyzing Data Pairs Rather Than Individual Signals

Another way signals have blurred is how Google uses page titles in the search results. That generally used to be just the page title. But more recently they started mixing in

  • using an on-page heading rather than the page title (when they feel the on-page heading is more relevant)
  • adding link anchor text into the title (in some cases)
  • adding the homepage page's title at the end of sub-pages (when sub-page page titles are short)

As Google adds more signals & changes how they account signals it makes analyzing what they are doing much harder. You not only need to understand how the signals are used, but how they interact in pairs or groups. When Google uses the H1 heading on a page to display in the search results are they still putting a lot of weight on the page title? Does the weighting on the H1 change depending on if Google is displaying it or not?

Analysis is Still Valuable, but...

I am not saying that analysis is a waste of time, but rather that when you do it lots of do's and don'ts become far less concrete. The fact is that there are always edge cases that disprove any rule of thumb. Rather than looking for general rules one needs to balance things like:

  • risk vs reward
  • yield vs effort
  • focus vs diversity
  • investment vs opportunity cost

First Mover Advantage

Along the same lines, any given snapshot of search is nowhere near as interesting as understanding historical trends and big shifts. If you are one of the first people to notice something there is far more profit potential than being late to the party. Every easily discernible signal Google creates eventually gets priced close to (or sometimes above) true market value. Whereas if you are one of the first people to highlight a change you will often be called ignorant for doing so. :D

Consensus is the opposite of opportunity.

When you do correlation analysis you are finding out when the market has conformed to what Google trusts & desires. Exact match domains were not well ranked across a wide array of keywords until after Google started putting more weight on them & people realized it. But if there is significant weight on them today & their prices are sky high then knowing that they carry some weight might not be a real profit potential in your market. It might even be a distraction or a dead end. Imagine being the person who bets (literally) a million Dollars that Google will place weight on poker.org only to find out that Google changes their algorithmic approach & weighting, or makes a special exception just for your site (as they can & have done). That day would require some tequila.

As a marketing approach becomes more mainstream then not only do the cost rise, but so does the risk of change. As people complain about domain names (or any other signal or technique) it makes Google more likely to act to curb the trend and/or lower it's weighting & value. To see an extreme version of such, consider that the past year has seen lots of complaints about content farms. A beautiful quote:

Searching Google is now like asking a question in a crowded flea market of hungry, desperate, sleazy salesmen who all claim to have the answer to every question you ask.

And so Google promises action. Don't make Google look stupid!

History Holds the Key for Success

The only way to profitably predict the future is to accurately understand history.

  • "Our ignorance of history makes us libel our own times. People have always been like this." - Gustave Flaubert
  • "History repeats itself, first as tragedy, second as farce." - Karl Marx
  • "We are the prisoners of history. Or are we?" - Robert Penn Warren, Segregation
Categories: 

Focus On Adding Value

Posted: 26 Jan 2011 07:01 PM PST

Times are tough.

In times like these, clients tend to focus on the value proposition. "Throw it at the wall, see if it sticks" is not a phrase you hear a lot in recessions.

Instead, your customers will tend to have their eyes transfixed on your value proposition. "How does this spend make me better off?"

Whilst we may think search marketing services are essential, the spend on search services typically comes out of marketing budgets, and marketing budgets tend to be the first thing companies cut when things get tight.

So, they might need more convincing that usual.

If you weren't doing so already, it can be a good time to go over your proposals and pitch, and look to emphasize, and add to the value proposition you offer.

A few points to consider....

1. Address Genuine Needs

Address the need a client has, which may be different than the need they articulate.

This may seem obvious, but often people aren't quite sure exactly why they need search marketing, or they may have wrong ideas about it. Their genuine business need may be buried. You need to tease this out.

To do so, listen. Hard.

One common mistake people who are "fixers" - seos tend to be fixers - can make is that they'll go through the motions of listening, but really they're just waiting for an opportunity to launch into their solution.

A client will tell you a lot, and perhaps cover a lot of angles you hadn't thought of, if you let them talk long enough. They will like the fact you are interested in them and their problems, and it will make your eventual solution sound more considered and tailor-made.

Because it will be.

If you don't solve a genuine problem, your relationship is more likely to be a short one. Services that don't solve genuine business problems are more likely to get cut.

2.Go Beyond

Look for ways you can enhance your offering.

Look to solve genuine problems in closely related fields. For example, a client may lack a content strategy. They may want to publish content regularly, but haven't got around to doing so. You could enhance your offering by incorporating this work in your offer, reasoning that it dovetails nicely with your SEO strategy, thus killing two birds with one stone.

This can also get you on-going work, if pitched right, and may involve little more than hiring the services of a copywriter.

3. Establish Feedback Mechanisms

Feedback is important.

Not only does it give you added insight into what the client is thinking, it also offers you the opportunity to demonstrate your value proposition in action.

You said you would do X, you do X, then show them you've done X. This helps build trust.

Clients will often elaborate, if given the opportunity, which can give you more ideas on how to "Go Beyond", and how to "Address Their Real Needs".

4. Look At Jobs As Partnerships

If you've ever bought services, you know that selecting a service provider can be a pain. It is time consuming, and there is risk involved. A wrong choice can lead to opportunity cost, and having to repeat the process all over again.

No one wants that. People want partnerships with their suppliers. They want someone on their side.

Once you've landed a client, try to see them as a business partner. This is certainly how they will view you if they like you. They are unlikely to go back out to the market unless they are disastisfied, so try to make their business, your business.

Take the approach that you will boost your own business by building theirs.

5. Every Job Is An Opportunity To Build Hybrid Skills & Knowledge

Let's say you have a travel client.

Learn everything you can about the travel industry. Press the client for information. Research and understand the wider industry, not just the search marketing opportunity within that industry.

One of the golden things about being a consultant is that you get to look inside people's businesses. This information is valuable and difficult to obtain by other means, yet you're getting paid to learn it. You're learning about real business issues, who's-who, and the language of the industry.

You then become more valuable to any other travel-related client as you're now "a travel guy". You can pitch convincing to them, because you speak their language, understand their problems, and you've got industry history.

Categories: 

Wednesday, January 26, 2011

AboutUs Weblog

AboutUs Weblog


Stay on Point During a Public Relations Crisis

Posted: 25 Jan 2011 11:34 AM PST

Even the most sure-footed of dancers can misstep now and then. When a business trips up publicly, it needs to acknowledge the mistake and ameliorate the situation — fast!

AboutUs contributing author Jimme’ Peters outlines the best way to Handle a Public Relations Error Like a Pro. Follow Jimme’s lead during a crisis, and your business reputation will leap ahead, without missing a beat.

Jimme’ has years of experience helping business owners and executives get their message out in the most productive way possible. Her Portland firm, 24-7 Consulting, provides both marketing and public relations services to startups and Fortune 100 companies.

The Learn section of AboutUs.org offers a wealth of articles and tools for business owners. Browse Learn, and let us know if there's a new topic you'd like us to cover. Got an online marketing idea to share with AboutUs visitors? Let us know: Editor@AboutUs.org.

Wednesday, January 19, 2011

AboutUs Weblog

AboutUs Weblog


Great video from Wikipedia 10 Portland Party, a success!

Posted: 18 Jan 2011 12:00 PM PST

We had a great time and Travis put together a great video from people wishing Wikipedia a happy WikiBirthday! 17 people – some serious, some silly…

There is also this cool birthday card we are sending to the Wikimedia Foundation!

And some pictures:

Page Headings Can Help Your Site Rank Higher

Posted: 18 Jan 2011 10:00 AM PST

H headings on Ben-Rush.comRemember your sixth-grade teacher stressing the importance of section headings in an outline?

Okay, maybe sixth grade has vanished from memory. But web page headings are super-important for telling both search engines and people what the page is about. The right headings can help your pages rank higher in search results.

AboutUs community ambassador Kristina Weis offers tips for creating effective headings on your web pages in her article, How H1 and Other Headings Help SEO.

Kristina’s new article is the latest in our collection of pieces for website owners and small business owners. You’ll find all kinds of help on search engine optimization (SEO), choosing the right keywords, link building and other tactics for getting more visitors to your website.

Browse the Learn section of AboutUs.org, and let me know if there’s a web marketing topic you’d like us to cover. Got some online marketing experience to share with AboutUs visitors? Let me know: Editor@AboutUs.org.

Thursday, January 13, 2011

AboutUs Weblog

AboutUs Weblog


Barnraising a non-profit community wiki page

Posted: 12 Jan 2011 11:00 AM PST

Last month we kicked off our effort to make great community wiki pages for non-profit organizations. We are engaging the AboutUs community and new folks who are interested in learning wiki editing.

Here are some quick initial stats:

CatAdoptionTeam.org – the largest cat-only adoption shelter in Oregon, was the first non-profit nominated. Four people made 39 edits over the week.

Following the holidays, our second effort is the StBernardProject.org – rebuilding homes & lives in post-Katrina New Orleans. Six people made 106 edits, with Matt Stephenson doing some really great work on the page.  ( h/t also to NickBurrus and SocialSoundSystem )

Join us for the next Weekly Project, being nominated now at the wiki page or on twitter: #WeeklyProject

Wednesday, January 12, 2011

AboutUs Weblog

AboutUs Weblog


Link Building in 2011: What To Expect

Posted: 11 Jan 2011 11:00 AM PST

Inbound Links for SEO

If you’re relying on your website to help you gain new customers, you probably know that getting other, reputable sites to link to you is important. It’s a great way for more people to find you, and it also signals to search engines that your website is valued by other people around the Web. That helps your site rise higher in results for searches on your important keywords.

The folks at Search Engine Land have some wisdom to offer on link building in 2011. Here’s a sum-up of tips that are particularly helpful to small business owners.


* Think about getting links from different kinds of places. If you’ve already got links from directories, for example, look for blogs on topics that are aligned with your site. Check out both well-established sites and new sites. Follow people and businesses that have interest in your field on Twitter, Facebook, StumbleUpon and other social sites.

At AboutUs, we’ve seen how useful the social networking sites can be for small business. Following people whose interests and businesses are aligned with yours can encourage them to pay attention to  you and your site, and link to you. Added bonus: Following people who offer good information on the social sites can help you learn things  you wouldn’t have known otherwise, and help you learn how to use the social sites better, yourself.

Julie Joyce points out that, while big companies usually have more clout online – people naturally tend to link to sites they know –  smaller companies can rank well, too. Smaller businesses can cultivate a deeper relationship with their customers, and that can give them an advantage online.

Ask your loyal customers to post reviews of your company on your Google Places page and at other review sites. These reviews can help push your business up in search results, plus people using these sites will choose the best-liked ones when they’re searching for a particular kind of local business.

You can also ask people to “like” your company’s Facebook page, and to follow you on Twitter. Even better if they comment about you on your Facebook page and link to your site in their tweets. These postings and tweets tell search engines that a site is important to real people – and the search engines, believe it or not, are trying to serve real people.

* Debra Mastaler reminds us to capture the email addresses of our loyal customers and followers whenever possible. Whenever  you send out an email newsletter or othr communication, you can ask people to like you on Facebook, follow you on Twitter, and subscribe to your blog and any other RSS feeds you may have. Getting more of your customers and advocates to show their interest and loyalty in the electronic world will make you look more reputable and valuable to search engines.

Don’t forget that sending out regular newsletters is a great way of reminding people that you exist. You can offer discounts, launch a contest, and share company and industry news. Just don’t abuse the privilege of owning people’s email addresses – you don’t want to be labeled as a spammer.

* Debra also suggests looking at all the groups on Facebook that are related to your industry or physical location. Find the interesting bloggers in these groups, and see if you can interest them either in linking to you or allowing you to post content on their sites. That’s a great way to get new links from worthwhile sites.

* Google isn’t the entire search universe – just a great big chunk of it. When you’re looking for isites you’d like to ask to link to you – or that you might want to link to yourself – remember to check out Bing and Blekko. (FYI, Yahoo’s search engine is powered by Bing.)

Alt Text Helps People and Search Engines

Posted: 11 Jan 2011 10:33 AM PST

Search engines are blind when it comes to images, and so are some people.

At least 10 percent of Web surfers use assistive technology to help them browse websites. Make sure your images can be seen by everyone. It’s easy when you have the right tools.

AboutUs Community Manager, Kristina Weis tells us how in her new article Alt Text Helps People and Search Engines. Learn the ins and outs of making your web images search friendly for readers and engines alike!